CEO Monthly November 2017

16 CEO MONTHLY / NOVEMBER 2017 , Matylda Nowak is an experienced Director with a demonstrated history of working in the real estate industry. Skilled inNegotiation, Customer Service, Advertising, Sales, and business Development. Strong professional with a degree focused in Business Growth and Management. a people personwith over 10 years’ experience as a Company Director of Kings Accommodation (Sales, Lettings, Propertymanagement), amother and landlady in her mid- thirties. We spoke to her about her own success of being featured in CEO of the Year 2017 and Most Innovative in Real Estate. Overcoming the Challenges Kings prides itself on offering one of the most comprehensive lettings and management service in Brixton’s Property market, dealing with every problem that arises with professionalism and dedication to their clients. The company is full of polite and passionate property specialists, with excellent communication skills and determination to succeed. Matylda cannot speak highly enough of her employees. “Here at Kings, our highly dedicated, experienced and friendly staff are always happy to help, we offer unique individual personal service which is key to our continued success, growth and development.” At first, Kings was established in order to provide accommodation for staff who worked at King’s College Hospital, but its reputation and service has grown extensively and now the agency offers services within the NHS and also within the local community and surrounding areas. A lot of business has come through word of mouth, with clients continuously recommending the business. Customer service is clearly a key part of Matylda and Kings’ success, as they now work with business cooperates and relocation companies providing professional tenant for long term rentals. Matylda notes that staff are unique in the way they work with clients, and provide them with customer service, evidenced by the recommendations and return business the agency receives. Matylda is keen to highlight that the employees take the hassle away from the client. “Significantly, we have a different work ethic from some of the other agents, we prefer to have more of a personal approach and to have the letting process as smooth for landlords and tenants as possible. With our management service, we make sure landlords have properties let and managed hassle free, we take care of absolutely everything.” Additionally, Kings is involved heavily around the community, contributing its services and helping to create a safer community, something which is highly appreciated by the Metropolitan Police, as well as many other organisations. Kings supports charities and works closely to support child safety education. Interestingly, Matylda talks to us about her leadership style, as well as the mission of the company and herself. Focusing on one thing, the vision is to make Kings successful. The team is growing along with the company, and there looks to be a bright future ahead for Matylda and Kings. “People who I work with really matter, everyone is a part of a journey but the mission is one; individual success which makes the company successful, this is my vision and way I work. I love helping people achieve their dreams and helping them work through key obstacles, so that they can live life on a whole new level. I speak with pride when I say my team is growing and achieving what they want to. It is with my guidance, but thanks to 1710CE06 their dedication to work, things are being done.” Having been through a variety of personal issues, Matylda has overcome them in order to become a successful Director. Communication and care are vital to her success and that of Kings, and the future looks very bright for the agency going forward. “Ultimately, the key to my success is that I am focused, hardworking and open to new challenges, I always get exceptional results. Thanks to the struggles I had I am a very mindful boss, I take care of my staff, I take care of my clients and thanks to my life experience I am very understandable and people person. It helps me well to communicate with people and not to make judgment of anyone, but to help them as we do not know what the other person may have been going through.”