Benelux Business Awards 2019

8 EU BUSINESS NEWS / 2019 Benelux Business Awards , Centrale Kredietverlening NV Best Independent Financial Institution 2019 - Belgium: Centrale Kredietverlening NV May19532 Contact Details Company: Centrale Kredietverlening NV Contact: Rudi Deruytter | Website: www.ckv.be Supporting both savers and borrowers, Centrale Kredietverlening NV is an independent Belgiumbank. We profile it to find out more about how it came to win one of this year’s coveted Benelux Business Awards. Founded in 1956, Centrale Kredietverlening has since gained a reputation for being a reliable financial institution dedicated to providing borrowers and savers alike with the same exceptional standard of client service and support. Offering traditional savings products, the bank also specialises in tailor-made solutions for mortgage-guaranteed loans, both for private and professional purposes. Working with clients across Belgium, the bank has had a presence in France since 2018 to respond to growing client demand. Today, as a result of its constant growing global presence, the bank has around 400 million euro of mortgage-guaranteed loans issued in Belgium and France. Working collaboratively, Centrale Kredietverlening has a wide distribution network of savings bank agents and independent lenders. Experts in niche lending, the bank has the expertise to guide clients to the best solution that will meet their specific requirements. As a result, clients receive the best rates in the industry, alongside the bank’s exceptional standard of client support. More than 50 professional, experienced and service-oriented employees work at the bank’s headquarters, and they are all dedicated to providing clients with personal service. When they work with Centrale Kredietverlening, clients know that they are more than just an account number: they are a valued member of the family, and treated as such. Supervised by the National Bank of Belgium and the FSMA (Financial Services and Markets Authority), clients can rest assured that banking with Centrale Kredietverlening is safe and reliable. As a result, many companies and individuals choose to trust this experienced bank with their savings and undertake borrowing with it, knowing they will receive a combination of great rates and exemplary client service. Recently, the bank partnered with nCino to create an agile bank operating system to enable growth and scalability. The relationship with nCino will initially focus on digitally transforming the bank’s lending and deposit account opening services, with plans to expand and evolve to meet the changing requirements of its customers. Centrale Kredietverlening has selected the nCino platform as an end-to-end solution that combines customer relationship management (CRM), customer onboarding, loan origination, loan servicing and deposit account opening. The nCino system will give Centrale Kredietverlening 360-degree access and insight into the entire customer journey and will empower the bank’s employees, providing them with additional insights that enable efficiency and flexibility to meet changing customer demands. Seeking to build upon its already phenomenal success, moving forward Centrale Kredietverlening will continue to source and offer the best savings and borrowing options on the market currently. This drive towards client excellence will propel the bank to even greater renown in this fast- paced, reputation-driven market. Rudi Deruytter © Centrale Kredietverlening NV