CEO MONTHLY / CEO OF THE YEAR AWARDS 2023 43 CEO MONTHLY / ISSUE 12 2023 35 This is How eCommerce Works Committed to bringing connectivity, automation, and centralization to a diverse range of markets across the ecommerce sphere, Linnworks’ Connected CommerceOps platform is a revolutionary piece of technology that places the power back in the hands of the client. By reducing the amount of time spent on laborious ecommerce processes, Linnworks has created a cohesive, straight-forward means for businesses to track their listings, inventory, orders, and shipments all from one location. At its core, this solution has been specifically designed with convenience in mind. Now, businesses can focus more on growth, and less on the complicated nature of online retail. As CEO of Linnworks, Chris Timmer is at the forefront of the company’s mission, paying close attention to consistent innovation, company culture, and the needs of clients from a wide array of markets. The ecommerce sector has been frequently described as treacherous, with mistakes often costing more than they would in the regular retail world. However, this Connected CommerceOps platform offered by Chris and the team at Linnworks can increase the efficiency of businesses by simplifying their ecommerce operations and therefore reducing the number of errors that could occur. The company has garnered immense popularity in recent years, with more than 4,000 customers seeking out its comprehensive platform. eCommerce retailers need to be agile to survive in such a dynamic industry. Linnworks is one such company that has been able to ride the waves of change without so much as a shift in its balance. Being a CEO with plenty of experience on his side, Chris takes change in his stride and treats it as an opportunity for both himself and his team to grow and improve. Chris began his threedecade career out in the trenches of sales, where he learned the fundamental value of understanding customer needs. From there, he found himself moving into the logistics sector at Total Logistics Control where he climbed the corporate ladder into leadership positions, gaining useful knowledge of supply chain complexities along the way. After that, Chris progressed into a Chief Operating Officer role at Lean Logistics, developing a keen interest in how technology can streamline and revolutionize traditional business processes to achieve astounding levels of success. Next came his role of Chief Revenue Officer at E2Open (formerly BluJay Solutions), which allowed him the opportunity to expand his strategic and operational skills, followed by becoming Chief Executive Officer at eoStar, where he led the organization through a period of significant growth, with a deep commitment to client satisfaction and a focus on not only addressed current market trends, but also anticipated future industry trends. Each of these experiences has been a building block towards Chris’ current role as CEO of Linnworks. They have presented him with in-depth knowledge of how to scale a company and the importance of customer satisfaction, in addition to a profound appreciation for the power of technology in transforming the world of ecommerce. Chris’ professional journey has been one of constant learning and adaptation, the dynamic nature of technology and business being the elements that drive him forward. Alongside his vast experience and expertise comes an attentive leadership style. Defining himself as a “coach and teacher at heart”, Chris has fostered a collaborative and grounded approach to guiding his team towards success. A company is only as strong as its weakest link, after all, and yet Chris has gone above and beyond to ensure that there are no weak links within Linnworks. All of it lies in his attitude towards cultivating an environment for success – Chris is a firm believer that encouraging a team through positive reinforcement is far more effective than ruling with fear, and he integrates this notion into how he approaches his staff. He instills confidence in every member, resulting in a team of outstanding individuals who are each equipped with the support that they need to thrive. Ultimately, Chris Timmer’s eye for leading has helped propel Linnworks forward. As a result, its clients have access to a highly effective Connected CommerceOps solution, developed by a passionate team who are constantly creating something brilliant. We’d like to congratulate Chris on the great work he’s done in the short time he’s been at Linnworks, and we can’t wait to see where the company goes next. Contact Details Contact: Georgia Leybourne Company: Linnworks Web Address: https://www. linnworks.com/ Oct23301 Since the evolution of technology, ecommerce has been one of the most robust and dynamic industries on the market. As such, it requires an adept mind to navigate it, and another to streamline the process for businesses of varying natures. Linnworks boasts both – as a Connected CommerceOps platform, it is able to connect and automate every factor of the selling process in order to alleviate any unnecessary strain. Chris Timmer has been CEO of Linnworks since January 2023, and already having had such a remarkable influence on the company, we are happy to announce him as the winner of our Commerce Operations Management CEO of the Year 2023 – Michigan award. We learn more about Linnworks and Chris’ extraordinary career.
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