CEO MONTHLY / Global CEO Excellence Awards 2022 23 Jun22312 Having joined BetterHR in 2013, SeanWilson has quickly risen through the ranks to become its CEO and an essential part of its operation. He has rebranded the business and watched its expansion to servemore than 60,000 customers throughmodern HR software, tools and advice. For business owners in SMEs and large organisations, and for partners in accountancy, business advice and industry associations, the work his team do is of paramount importance. Businesses thrive when they focus on people, both those who they serve and those who represent them. As the face of your organisation, it pays to ensure that your employees are looked after. The better your people are, the better your business will be. Many businesses do not understand how best to implement systems that prioritise people. As workplace prosecutions, fine and penalties and employee claims for wage theft, unfair dismissal, adverse action, bullying, sexual harassment, and discrimination continue to increase, the need HR, or human resources, revolves around the relationship between business owners and their employees. With people being one of the most important assets for a company, taking care of them is a must. We take a look at Sean Wilson, one of the winners in CEO Monthly’s Global CEO Excellence Awards 2022 to uncover how his work has played a vital role in securing success for so many. for a comprehensive HR system is clear. BetterHR is a digital platform, offering access to practical advice at an affordable price. Sean’s leadership of BetterHR has seen himbuild a strong teamof HR and employment law experts capable of tackling anything that is thrown at them. Over the years, they have been able tominimise HR claims levelled at their clients. These experts offer invaluable practical advice, guiding the way through Australia’s complicated employment laws such as the Fair Work Act, as well as the National Employment Standards, over 122 Modern Awards, and Unfair Dissmissal and General Protections provisions. The development of BetterHR has happened thanks to a focus on technology. Sean has led the teamdown a path which has improved the design and development of every factor of the product over the years. This has included a complete rebuild of BetterHR’s software to stabilise, thenmodernise its operations. Automation has been incorporated to improve service delivery andmore than 100 upgrades have been implemented to ensure higher customer engagement and satisfaction, higher renewal rates and growth in sales and partner channels. The teamhave also launched software integration with Xero accounting to create a seamless payroll solution. The COVID-19 pandemic saw many businesses staring down an economic barrel. Needless to say, the first step taken by Sean and the BetterHR team was to provide the support that they required. At no additional cost to clients, a detailed COVID-19 toolkit was created to assist them tomake the right decisions for their businesses. The teamalso updated their own policies to comply with fluctuating Public Health Orders, vaccination boosters and standardised RAT testing. Whilst able to help organisations of all shapes and sizes, the focus of BetterHR has always been on Australia’s 2.4million SMEs. These are responsible for the continued employment of almost half of Australia’s private workforce, contributing over 50% of GDP. Making life easier for these vital businesses is essential, and precisely what Sean and his teamare doing. By providing the essential HR software, tools and advice that organisations need, at an affordable price, BetterHR has found itself the perfect partner across the board. The teambelieve that by working efficiently and effectively with clients we can be ‘Better together’. It’s an ethos that has seen Sean catapault this impressive product to newand impressive heights of success. Company: BetterHR | Workforce Guardian Pty Ltd Contact: SeanWilson Email: [email protected] Web Address: www.betterhr.com.au Best HR & Employment Law CEO (Australia): Sean Wilson
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