Issue 1 2019

CEO MONTHLY / ISSUE 1 2019 23 Speakap Encourages Frontline Employees to Disconnect and Cut Down on Stress with ‘Do Not Disturb’ Feature Thanksgiving, Christmas, New Year’s and more. • The new feature is meant to be used on a recurring basis (rather than as a one-off when going on holiday or being out of the office for a short period of time) to establish and maintain consistency and ensure long-term benefits of reduced stress and anxiety. • If users forget to turn off the ‘Do Not Disturb’ feature, a gentle reminder will appear at the top of the platform/ app that reads, “Do Not Disturb Turned On,” with the option to turn it off. • For users who have turned on ‘Do Not Disturb’ mode, a red badge will appear next to their profile image to indicate to other Speakap users that the individual is currently in ‘Do Not Disturb’ mode and may not immediately read/respond to messages, company updates, comments, etc. Patrick Van Der Mijl concluded, “Most retailers, hotels, restaurants/bars, entertainment venues and other businesses that employ non-desk workers will realize the long-term benefits of switching off in the form of higher employee productivity levels, job satisfaction (in the short term and long term), employee retention rates and even better NPS/customer satisfaction rates and sales. If your employees are stressed, your business will suffer. It’s that simple.” The ‘Do Not Disturb’ feature is now available to all 350+ of Speakap’s existing customers in the retail, hospitality & restaurants, entertainment, logistics and manufacturing industries, including McDonald’s, IKEA, Hudson’s Bay and Rituals.