Issue 1 2022
“A game changer for UK customer engagement in the field service arena.” BrightBridge, a leading provider of intelligent business software in the UK, is celebrating its latest solution focused partnership with Next Technik, an Australian-based creator of an innovative field service management application - NextService. The NextService product is a ‘Built for NetSuite Native’ application, meaning it is built in, on and for Oracle NetSuite. BrightBridge can now deliver design, implementation, and support services on NetSuite solutions that integrate digitally advanced field service management functions with the cloud Enterprise Resource Planning (ERP) solution. BrightBridge is a 4-star Oracle NetSuite Partner. Andrew Cox, Technical Director at BrightBridge, had been researching field service solution experts with which to partner throughout 2021, but many applications didn’t offer NextService’s far-reaching functionality, or they required additional integration layers within the architecture. He said: “I’m very confident in the NextService product as it was developed from real-world concerns experienced by a business that wanted to exceed customer demands. Our team is excited to start eliminating the same field mobility and business visibility challenges for companies in 2022 – it’s a game changer for UK customer engagement in the field service arena. “Having one version of the truth across a business – to learn, grow and really focus on customer outcomes – means all touchpoints need to be integrated, and this includes all two-way field service data. We can now very simply unite the areas of schedule and dispatch, real-time updates from the field and inventory or asset management into the single business NetSuite ecosystem along with all financials and back-office functions.” Key features of NextService include scheduling and dispatch, asset management, field mobile application, preventative maintenance, installations and job requests, warranties and repairs, spare parts and inventory in the field, compliance and safety forms, service history, workflows and visual dashboards and NetSuite operational intelligence. Tania Large, Next Technik’s Global Partner Manager, commented: “We are excited to be working with 4-star Oracle NetSuite Partner, BrightBridge, in the UK. With the company’s experience across a wide range of sectors where field service organisations can be found, the team shares our vision of helping businesses to grow and deliver exceptional service to their customers. We’re already in discussions about the first integrations of NextService into specific BrightBridge projects and we’re looking forward to building our relationship through 2022 and beyond.” BrightBridge Partners with Australian Field Service Management Leader Next Technik NorthWest-based business appoints a new Chief Financial Officer and Chief Revenue Officer as it accelerates ambitious plans for growth in 2022. Talos360 (formerly 360 Resourcing), a leading provider of Software- as-a-Service (SaaS) people technology, today announced two new executive appointments to its rapidly expanding team. The strategic hires, which include the arrival of Sam Adjepong as Chief Financial Officer (CFO) and Dean McGlone as Chief Revenue Officer (CRO), mark the start of an ambitious growth strategy for the business, with plans to increase staff by more than 40% and double annual recurring revenue (ARR) by the end of the year. Talos360 is already laying the groundwork to welcome aboard 41 additional new hires over the course of the next 12 months, signalling that it has no intention of slowing down following a successful 2021 which saw the business’ ARR increase by an impressive 73%. Sam Adjepong brings a wealth of experience in rapidly growing companies, having held senior finance roles within Synexus, a private equity-backed international clinical trial site organisation, and most recently Accelerated Enrollment Solutions, the global patient recruitment division of PPD Inc., a leading US Clinical Research Organisation (CRO). Sam is a Chartered Accountant (ACA) under the ICAEW. He initially trained as an auditor and worked in the UK and Australia before moving out of public practice to take on senior group and operational finance roles within the Oil and Pharmaceutical sectors. He comments, “Talos360 is making exciting strides in the HR Tech space, with products that customers love and a great company culture. I am delighted to join the talented leadership team in delivering our strategic and financial priorities as we embark on this exciting phase of growth ahead.” Dean McGlone joins Talos360 from leading UK software brand, Advanced, where he held a number of senior sales leadership roles. Dean brings significant experience of leading technology sales teams across multiple channels and will be at the heart of driving the next phase of Talos360’s growth. Dean said of his appointment, “Talos360 is a very progressive company in a fast growing market backed by superior SaaS offerings that stand head and shoulders above the competition. During the last 12 months Talos360 has seen impressive sales growth achieving 73% ARR growth in 2021, yet there is still significant scope to accelerate this further. We will be developing the sales organisation to enable rapid scaling as well as and building a partner network where I see a huge amount of opportunity across multiple markets. I am looking forward to being a driving force in our continued success given the transformative opportunity technology offers in-house recruitment teams and the increasing strategic importance of employee engagement and candidate attraction across most sectors in the UK. ” Janette Martin, CEO at Talos360 said of the news, “2022 will be a milestone year for Talos360 and these appointments demonstrate our ambition and commitment to achieving our objectives. These are substantial appointments that help us accelerate our growth pace, and help us achieve the business objectives, bringing more expertise to key areas such as our partnerships growth strategy whilst overall creating a strong financial platform for our future. I’m personally thrilled that Sam and Dean are joining the Talos360 team and look forward to working with them for a successful 2022 and achievement of our long term growth plan.” Talos360 is a market leader in talent SAAS solutions and online recruitment media. Their proprietary talent technology offers businesses a better way to attract, engage and retain the best teams to survive, thrive and grow. For more information visit www.talos360.com. CEO MONTHLY / ISSUE 1 2022 5
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