Issue 10 2020

CEO MONTHLY / ISSUE 10 2020 5 , Industries are changing at such a rapid pace that many employers and employees may feel left behind, not relevant, or inexperienced in dealing with such change which is leading to an increase in mental health issues. With so many facing uncertainties, potential unemployment, dramatic changes in their industry, or a lack of purpose this is a time of high anxiety, high stress, disengagement, and crisis. But one company has realised that embracing ‘unlearning’ can lead to new breakthroughs. A new skill to recognise what to stop doing. AQai, an intelligent algorithm platform that measures, understands, and improves an individual’s or teams adaptability quotient (AQ), found that the ability to unlearn could boost adaptability by 40%. Ross Thornley, co-founder and CEO says; “Unlearning is an important skill, one which is key to remaining relevant in a technology- driven world. The ability to reassess processes, behaviours, and actions that are no longer valid, to accept things that may now be no longer serving you. Especially when those very things helped you to get where you are today. Specific practices of unlearning will allow room to learn the skills required for the future and keep businesses more relevant and sustainable. This can all be done by determining your AQ. “For the first time, with the help of psychology, data, and leading scientist research, AQ can now be accurately measured. The measurement is broken down into ability (how and to what degree can you adapt), character (who adapts and why?), and environment (when does someone adapt and to what degree?).” The founders, Ross Thornley and Mike Raven number one mission is not to leave anyone behind, and are determined to help 100 million people reach their true potential. With their platform, users can analyse their current adaptability score and profile Insights across 15 dimensions, from resilience, hope, and mental flexibility, to team support, emotional stress, and thinking style. This platform is relevant for employees who have just started working at a new company to those who have been working in their current job for 40 years. It also shows employers the specific AQ profiles and scores across their team and supports transformations for learning and development whether it’s to upskill or reskill. Ross Thornley, co-founder, and CEO of AQai says; “It is essential for employers to adapt at speed. They need to understand the environments at which accelerate innovation, cultivate psychological safety, and above all flexibility for both new innovation and proposition development and the way workers contribute their time, value and expertise. “Employers also need to take a proactive responsibility for the mental health impact and needs created from remote and isolated work. Reimagining how they engage, reward and support their workforce to ensure the three b’s are managed; burnout, breakdown and boredom, each a potential tripwire for the organisation of the future and their people.” As unemployment soars, AQai is offering a new operating system for change, which means affordable personalised coaching for all, an AQ solution for career navigation, and the future of work. For more information on AQai, one of the most extensive measurements of the adaptability quotient to help you understand yourself, your team, and the world around you, please visit www.aqai.io These include 1) candidates’ need for simplicity and responsiveness, and their desire to embrace platforms that help them find work but maintain a human touch; 2) grappling with increasingly challenging demands from clients, including the need for time savings, cost efficiency, and access to flexible talent pools at scale; and 3) a new industry landscape defined by a rise in mixed labour models (involving a combination of W2 and 1099 workers, sometimes simultaneously), broad-scale economic uncertainty favouring contingent work, and an increasingly distributed workforce. Contending with such complicated market dynamics, how can staffing firms compete to win and improve their client and candidate rela- tionships? The answer lies in automation - automating the mundane processes that slow recruiters down in order to elevate human relationships that they are uniquely capable of profitably cultivating - to facilitate experience-centred staffing, which treats all stakeholders as though they were customers desiring white-glove service. Bullhorn has always viewed automation and artificial intelligence as a necessary precursor to high-quality and scalable candidate experience. Herefish allows recruiters to focus on value-adding and rapport-build- ing interactions instead of getting bogged down by monotonous tasks that require speed and accuracy but little else. Given Jason Heilman’s extensive expertise building Herefish into a leading provider of staffing business process automation and an authority on candidate experience management, he is especially well-suited to help Bullhorn’s customers turn the often abstract notion of artificial intelligence into a reality for staffing firms as they proceed on their digital transformation journey, leveraging machine learning as a means of solving the problem of how to adopt an experience-centred staffing model for their businesses. “We asked our recruiters about the aspects of their jobs they liked doing the least and they all had the same response - reaching out to candidates to schedule interviews, following up with emails and texts - all the basics that we need to do quickly every day to do our jobs well and that are necessary to earn the trust of our candidates,” said Brian Cunningham, Managing Director of Allen Recruitment Consulting. “We purchased Herefish and now we have automated literally all of the mundane tasks freeing our recruiters to focus on what matters – having more time to talk to candidates who are interested in our jobs and are available to talk to us. The solution that Jason and team built is such a great example of the power of technology to augment and amplify human productivity. It is the same promise that AI offers on a larger scale. I can’t wait to see how Jason works his magic to trans- form the customer and candidate experience in staffing intelligently using the power of AI!” “We want to help firms drive an amazing experience for their candi- dates and customers, with the increased focus on a distributed work- force and technology as a means of enhancing productivity, now is an important time to introduce artificial intelligence to the staffing market.” said Jason Heilman. “When delivered together, automation and AI will provide the tools needed for firms to quickly react to both short-term adjustments and long-term shifts in the market. We’ve got our eyes on solving many longstanding problems the staffing industry faces that will ensure our customers will be the market leaders of the future.” “Jason Heilman joined Bullhorn after building a business that fun- damentally rethought what a great candidate experience could look like - that’s his sweet spot,” said Matt Fischer, Bullhorn’s president and CTO. “We realise that in order for AI to be actually successful and adopted on a large scale, our customers need for it to be built on a foundation of automation and data hygiene. We brought Herefish into the Bullhorn family in January and it has proven incredibly popular, radically accelerating businesses’ ability to transform digitally, and now we’re ready to help our customers tackle the next step in their transformation journey.” Helping The Future Of Work AQai mission to help 100million people to unlearn and adapt before burnout, breakdown, and boredom.