CEO MONTHLY / ISSUE 5 2022 15 it to combined quality service and reasonable cost, ensuring that a client can receive impeccable service and travel solutions without having to break the bank, getting the holiday or business trip they desire sans the financial stress. Moreover, Fursan Travel believes in keeping up with the needs and trends of a modern marketplace in order to survive – something that has served it well over the past couple of years, with the world facing unprecedented change across the board – and it always looks forward to turning the discoveries it finds into practical travel solutions. After all, a big part of its goal as a business is to remain abreast of the needs of the contemporary local and global travel market, their needs, and their wants. This has ensured that it can maintain pre-eminence both in its region and in the world’s travel industry on a larger scale. Using the knowledge it has gained from being a part of the traditional travel industry, it combines the lessons it learned from these with all the best developments of the modern industry in order to create something truly unique and utterly secondto-none, distinguishable, and front-running. Essentially, each of these new and improved services can be seen throughout the business, from its travel and tourism for individuals to its group deals, international company deals, and governmental sector services. It treats each customer who gets in contact with it as though they were the singular most important customer that has contacted them, and it is the Fursan Travel way to maintain this throughout the business so that a client can book their travel without stress and have a good experience in the process. This, a far cry from its peers often hurrying customers through the process, truly sets it apart from the rest, with customised, highly tailorable services that buck the trends of its sector where it matters most. Nominally, it designs travel services that suit a budget and schedule set by the client, always working hard to oversee even the smallest detail in order to ensure that a customer has a journey that – if anything – adds to the experience of the entire holiday or trip. It can accept payment through Visa and Mastercard, but can only accept payment by credit card if said card has been issued by the banks of Saudi Arabia and other selected GCC countries at present; however, it also accepts MADA cards and is working on other payment options. In this way, one can see how it is never one to rest on its laurels. It hopes to constantly improve and develop itself, resulting in a company that is always one step ahead of the game in the wide and expansive world of travel and tourism, an industry that is waking up once more after a couple of years of near-hibernation due to the pandemic. Moreover, it works hard to ensure that a client has a myriad of options when it comes to departure. For instance, a client can book a flight with an outbound departure from a country they are not currently situated in, making sure they can secure their connective flights from one place to another a good while in advance and allowing them to be as prepared as they feel they need to be in order to make the journey smooth. Of course, being a travel and bookings group, some elements of a journey will be dictated by a specific airline. In such cases, Fursan Travel will always work hard to make sure a client knows where to go and why, allowing them to ascertain whether they will be able to book a minor to travel by themselves, what the baggage policy is for a specific flight, or if they can bring pets aboard the flight in order to get the furry family friend from A to B. Contactable within the Kingdom of Saudi Arabia by phone, or outside of it by WhatsApp or Email, it works 7 days a week in order to answer questions, concerns, or comments from its customers, and is always happy to hear from them. With its industry regaining a new lease of life as the world learns to live with the aftermath of a pandemic, it is excited to return its customers to the skies, and looks forward to seeing where it can take them next. Company: Fursan Travel Contact: Mubarak Badaam Website: fursan.com.sa Throughout its history, its business has become synonymous with incredible service, at great prices, with the utmost efficiency as standard, offering both business and leisure travel that fits these lofty ideals. Therefore, Fursan Travel became – and still is – characterised by an unblemished reputation for quality, dedication, respect for a customer, and efficient travel. “ “
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