CEO MONTHLY / ISSUE 5 2022 24 The Providers of Exemplary Automotive Part Replacements As Chief Executive Officer of one of New York’s leading replacement auto body part firms, Chris Patti has ensured that KSI Trading Corp as a company has remained at the head of the pack. Nominally, its reputation, expertise, and dedication to diligence are all elements that he himself has brought to the company, and things that he continually strives to inspire in his team daily, ‘always working hard to serve you better’. All of this has contributed to earning Chris the award for the ‘Most Influential CEO’ in 2022 for New York. SI Trading Corp – or just KSI – is a recognisable staple of New York’s automotive repair and replacements market. Fundamentally, its quality of parts and excellence of customer service have allowed it to remain a market leader, even in one of the most competitive automotive repair markets in the world, using its position to keep its finger on the pulse of client needs and demands. Having been established in 1984, this company boasts a storied pedigree and a climb to the top that has been made possible by proving itself one customer at a time, expanding in a naturalistic way as a result that has earned it a myriad of loyal, return clients. This development of its client base has ensured that KSI can benefit from a stable revenue stream. Additionally, the trust of these clients is also invaluable as they often go on to recommend it through word-of-mouth referral to friends, family, and peers, as well as leaving it glowing reviews on various 3rd party platforms, ensuring that new customers can get an idea of the kind of expertise they can expect. Nominally, it promises that this service will be absolutely second to none every time, and that the automotive replacement parts they receive will be ones they can rely on for years. Led by Chris Patti – KSI’s Chief Executive Officer – the KSI Trading Corp has been able to benefit massively from his long history of public and private equity sponsored businesses. Critically, he got his start in business in the scientific industry in 1998, working for VWR International in multiple different leadership positions, allowing him to cultivate a vast skillset regarding leading different types of people and different types of team, each aiming for different goals and working in different ways. This also allowed him to curate his own personal leadership style, so that although it was catered to each team, he could offer them consistency with how their workload was overseen and managed; having accomplished all of this, he transferred to the automotive market in 2007. With this switch in industry fuelling him, he quickly found himself a position with Keystone Automotive Operations, helping them to transform their sales team and get the company ready for its acquisition by LKQ in 2014. From there, he remained within LKQ’s ranks until picking up his position with KSI in 2018. Since taking on the role, the company, clients, and staff have all benefitted from the vast and in-depth knowledge base he brings to the table, with KSI being able to operate with a broader view of both its sector and the wider world of innovations that are constantly being worked on elsewhere. Critically, his connections, training, and experience has ensured that he can lead KSI through any challenge that comes its way, and with the backing of his Chief Financial Officer – Larry Santoro – and Chief Information Officer – Andy Erikson – the team has proven itself totally adaptable and flexible time and again. This flexibility has made it so that its path towards further growth and success is one that will continue an upwards trajectory for the foreseeable future. Having expanded to the service of 24 locations in 15 states since its birth as a company, each new client who has made this possible has walked away totally satisfied; indeed, it is the KSI philosophy that it will not be happy until a customer is, after all. It believes, above all else, that KSI rises above and beyond its competition by selling great parts at a fair price that its customers can rely on, taking its customer service duty with the utmost seriousness in order to find them exactly what they need, on time, and within budget. Alongside its customer base in the macro scale, this has also brought KSI notoriety with several big insurance carriers, as well as countless Mar22046 K
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