Issue 6 2021

6 CEO MONTHLY / ISSUE 6 2021 , Jan21221 SHY Aviation, Bold Practices Quicklymaking its way to the head of the pack in its industry through excellent customer service and internal ambition, SHY Aviation is shaping the future of jet charter. Serving a myriad of market segments and planning to breaking intomore in the future, co-founder Giles Vickers-Jones reflects on the company’s past year and future goals. SHY Aviation is a global charter aviation company, working hard to take the next steps to becoming a worldwide leader in its field. With exemplary processes and award-winning attitudes shared throughout its team, it has access to all available aircraft on the market, putting them to good use for personal and private services. Its services strive to ensure that jet and aircraft hire is effortless and streamlined. For its clientele, there is no job too big or too small, and no challenge it can’t rise to, with an enviable attention to detail that has been lauded as exemplary by a growing pool of customers. The core philosophy behind everything it does is the simple notion of truly caring. Therefore, every member of its team is serious about customer focused business action, and the processes that make its work possible reflect this, keeping the client and their needs at its heart throughout. When a client is working with SHY Aviation, they are connected and in control; whether they wish for a private jet for one high net worth individual, a group charter, or a cargo charter, they will have all the information they need at their fingertips. This ensures that a customer knows everything about their charter. Keeping a client in the loop like this gives the client peace of mind, showing them just how on the ball SHY Aviation really is, to have such an in-depth overview available always. A cut above the others in its industry, this company strives to offer services that clients cannot find through commercial air travel. Such solutions encompass business and personal travel, such as CEO’s who need to get from city to city quickly and efficiently, and don’t have time to wrangle commercial airport queues. It also offers the use of helicopters, which has become a highly popular offering, transporting its clients all over the world and even to events or getaways, such as the Grand Prix or to ski slopes in the Alps. Its group charter has ferried all manner of groups from sports teams to companies to their destinations, and herein we see how truly tailored SHY Aviation’s services are. No matter the destination or person, SHY Aviation is dedicated to creating an itinerary and having the aircraft that will truly suit their purposes. Having been developing and changing dramatically every day for the past 9 years since its founding, on an exponential path to further growth that certainly shows no signs of slowing, it has learned a lot. The SHY team very much match the tenacity and work ethic of the founders, and so this growth through learning on the go has always been a priority. During the past year,