CEO MONTHLY / ISSUE 7 2024 16 lumery’s digital banking solutions are built first and foremost with the customer in mind. It provides banks and other financial institutions with a flexible library of tools which cater to a vast range of end users’ needs. These tools comprise a holistic digital banking experience platform which allows financial institutions to adapt to ever-evolving customer requirements with newfound ease. Its services lay the foundation for a digital presence which evolves easily, efficiently, and ensures a swift competitive edge with rapid time-to-market. A core strength of Plumery’s offering is its versatility. Transforming digital banking channels is only an element of its service, as it allows firms to take ownership and design a bespoke digital banking experience around a stable, adaptable architecture. Ben leads the team to design a product which empowers change within clients’ digital spaces, and he knows that this change happens when institutions are provided with the right solutions enabling to make these transformations iteratively. “We not only provide readyto-use digital banking journeys, but also equip firms with the tools they need to craft their own journeys and user interfaces, all without impacting core banking systems.” The company’s solutions enable clients to modernise mobile and online banking without the need to alter core banking systems, with further innovation driven by the embedded analytics within its architecture. The platform’s architecture isn’t solely about producing a streamlined product; it’s also about modernising rapidly and costeffectively, sparing financial institutions from the expenses typically associated with internal development or vendor solutions burdened with high total cost of ownership. As CEO, Ben takes a hands-on approach to leadership, striving to improve systems within the business and promote the team’s shared vision. He spends his time managing duties personally from defining company strategy and leading teams to collaborating with investors. Although leadership can be The Man Behind a Digital Banking Revolution Plumery’s mission is to provide a digital banking experience platform that enables its clients - any financial institution globally - to deliver the right product continuously, reliably, and quickly. CEO Ben Goldin takes pride in bridging the gap between customers and their banks by providing a seamless, developer-friendly solution to Plumery’s clients. Having seen one of the first internet banks at the beginning of his career, Ben knew precisely where his programming journey would lead. That inspiration now fuels the company to revolutionise digital banking, earning him Most Influential CEO 2024 – Netherlands (Digital Engagement). isolating, he’s comfortable seeking support from a strong peer network and leveraging executive coaching. It’s Ben’s view that talking to others is never a sign of weakness and that it’s crucial to use every resource available when making tough decisions. Looking to the future, Ben is excited to unveil improvements across the company’s roadmap, continuing revitalise mobile and online banking and realise the company’s scope for global scale. With headless banking solutions and conversational AI, the waves of the future are clearly visible. Among stateof-the-art improvements to the company’s offering, GenAI-based financial advisory is on the horizon, as well as modern capabilities for SMEs and corporate banking. Ben isn’t just excited to further improve Plumery’s functions, but also remains enormously passionate about the industry at large. “In addition to building and growing Plumery, I am excited to work with several startups and other companies as a non-executive director and board member, sharing my 20+ years of experience in building products and teams.” With this enduring passion, an innovative and versatile product, and a people-first leadership style, Ben is honoured to steward the company through such an exciting time. He thanks his team for its continued excellence, acknowledging that companies are made great by the people who work for them. According to values of taking ownership, problem-solving, and an attitude of candour, Ben instils a shared purpose in every team member. Together, they’re Plumery, and they’re changing digital banking for the better. P Contact: Ben Goldin Company: Plumery Web Address: www.plumery.com
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