Leading voice processing system, RocketPhone.ai has raised $10.5 million in funds without Venture Capital backing. RocketPhone.ai’s AI-native platform helps businesses serve customers faster, identify and secure more sales leads and achieve greater agent satisfaction. This latest investment will contribute to its ongoing development of its platform that makes business velocity 10 times more effective. This comes as RocketPhone.ai announces the appointment of Michael Wooldridge, Ashall Professor of the Foundations of Artificial Intelligence at University of Oxford, to its advisory board. He will play a critical role in the ongoing development of RocketPhone’s AInative product suite. Other RocketPhone.ai advisors include Niluka Ratnayake, Iliana Paskova, Diane Groell, Yui Ho (Chris) Lui, Kristian Flyvolm and Zeeshan Feroz. “We’re honoured to welcome Professor Michael to our advisory board,” opens Sam Gillingham, co-founder of RocketPhone. “His unmatched expertise in the field of AI will be invaluable as we continue to develop and improve our AI-native offering.” Continuing on its growth trajectory, RocketPhone.ai announced the launch of the world’s only business mobile network for Salesforce, RocketCell, earlier this year. It records, transcribes, summarises and logs every mobile call in Salesforce – without the need of a separate app. RocketCell now boasts customers across financial services, automotive, professional services and commercial property. RocketPhone.ai is months away from announcing the release of its video analysis tool, bringing video channels like Zoom and Microsoft Teams the same functionality as voice. Unlike existing video note-taking tools that send transcripts to GPT for summarisation, RocketPhone.ai’s upcoming technology will analyse facial and body expressions to accurately gauge engagement and distraction. Muj Choudhury, co-founder and CEO of RocketPhone concludes, “The funds raised will fuel the next stage of innovation. The development of our video analysis tool marks a step-change in how AI will shape the future of sales, creating new opportunities for businesses to drive better engagement between agents and consumers across all channels.” RocketPhone optimises customer service and sales by analysing conversations in real-time, recording key identifiers for follow up activity and automating actions from the intelligence garnered. With expertbuilt AI making up the foundations of the platform, RocketPhone’s unique ability to provide agents with real-time customer data means it has and will continue to stay ahead of the curve. For more information, visit https://www.rocketphone.ai/ RocketPhone raises $10.5 million to commercialise AI-native voice platform 7IM has appointed Tom Glossop as Head of Microsoft Platform as it accelerates its digital transformation journey. The business’s major expansion of its Transformation team forms part of a multimillion-pound and multi-year investment into its award-winning proprietary platform. The investment underpins a key pillar of 7IM’s strategic growth plans to provide unrivalled service to advisers and clients as it seeks to cement itself as one of the leading vertically integrated players in the wealth management industry. Glossop brings extensive experience in delivering large-scale digital transformation projects, having previously served as Power Platform Lead at PwC. At 7IM, he will spearhead the development of the Microsoft stack, driving innovation and efficiency as part of the company’s broader technology and transformation agenda. The appointment follows 7IM’s latest tranche of platform developments, built in response to direct feedback from advisers that constantly drives the evolution of its platform functionality. These include the addition of extra information to ISA/JISA subscriptions reports to show the value of clients’ GIA. This helps advisers identify any assets to Bed & ISA, along with the value of any regular contributions into ISAs in the tax year to make it easier to see any remaining allowances. Later in the year, 7IM intends to deliver further enhancements to its platform including automation of transfers to increase the speed and efficiency of the process, enhanced digital reporting for advisers and clients based on the 7IMagine DNA, and the introduction of a data lake house which will enable advisers to access data when and how they want it. Commenting on the appointment, Chris Phillips, Chief Transformation Officer at 7IM said: “We welcome Tom who is joining at an exciting time for the business having announced major investment into our technology and the teams driving it. Part of this includes putting data into the cloud which will boost the resilience and scalability of our platform. “Tom’s rich experience of leading large-scale digital transformation projects and deep knowledge of Microsoft cloud technologies makes him a valuable addition to our talented and growing team. As we kick off the new year, we look forward to sharing more news about further developments and how we’re working to empower advisers wanting to grow their businesses and best support clients.” Tom Glossop, Head of Microsoft Platform at 7IM added: “7IM has a reputation for working alongside advisers and listening to their needs. I am excited to start working with the team to harness this insight with my own passion for technology and its capacity to drive efficiency, transform the client experience and support advisers in achieving their own business goals.”
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