Reflect Excellence LLC

The Malcolm Baldrige Criteria for Performance Excellence measures the best of the best. Gordon Klein believes that public service organizations should be the best of the best, and he formed Reflect Excellence LLC to help them apply the criteria to measure where they are and use them to guide their journey to Excellence. Our friends and family deserve the best, and whether you are a local government or a non-profit service organization, Gordon wants to help you become and stay the best.